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FAQ's
Do your products contain any chemicals or preservatives ?

No, our products are free from harsh chemicals, artificial preservatives, and additives.

How do I use your products ?

Please refer to the product label or description for usage instructions.

How do I place an order ?

Simply browse our website, add products to your cart, and follow the checkout process.

About Gosetu
What is Gosetu's mission ?

Gosetu is a movement driven by a vision to reconnect humans with nature's healing essence. We aim to nurture well-being, honor the earth, and celebrate life through our Ayurvedic products.

What sets Gosetu apart from other Ayurvedic brands ?

At Gosetu, we combine the wisdom of Ayurvedic heritage with modern scientific research. Our products are carefully crafted by a team of experienced researchers, scientists, certified PhDs, pharmacists, and management experts. We are committed to using authentic ingredients sourced from heritage Indian breed cows and work directly with women's cooperative organizations.

How does Gosetu ensure the quality of its products ?

Gosetu's products are formulated and manufactured in GMP-certified Ayurvedic pharmacies. We maintain stringent quality control procedures to ensure the purity, potency, and safety of all our products.

Where do you source your ingredients from ?

We source our ingredients from trusted sources that honor traditional Ayurvedic practices. Our key ingredients are derived from villages that thrive on the heritage of authentic Indian breed cows, ensuring sustainability and ethical practices.

Are Gosetu products safe to use ?

Yes, our products are formulated with care, using natural ingredients known for their healing properties. Each product undergoes rigorous testing and quality checks to ensure safety and effectiveness.

Do you offer products for specific health concerns ?

Yes, we offer a wide range of Ayurvedic products formulated to support overall well-being. Whether you're seeking products for skin care, digestion, immunity, or stress relief, our product line caters to various health concerns.

How can I become a part of the Gosetu movement ?

By choosing Gosetu products, you become a part of a community committed to healing, sustainability, and celebrating life. You can also engage with us on our social media platforms or contact us for partnership and collaboration opportunities.

Payment Information
Does Gosetu store my payment information ?

No, we do not store your credit card or payment details on our servers. Payment information is handled securely by trusted third-party payment processors who are PCI-DSS compliant, meaning they meet high security standards for processing payments.

Are third-party providers involved in the payment process ?

Yes, we use trusted third-party providers to facilitate secure payment transactions and shipping. These providers only have access to the data necessary to complete their services and are bound by confidentiality agreements, ensuring they won't misuse or disclose your information.

Is my payment information secure ?

Absolutely. Our payment processors are PCI-DSS compliant, adhering to industry standards for protecting your personal and payment information. All data transmissions are encrypted, providing an added layer of security during your transactions.

How does Gosetu ensure the security of my personal information ?

We take security seriously and implement various safeguards to protect your personal data. In addition to encrypted data transmission, we work exclusively with trusted payment providers who comply with strict data protection regulations.

Who can I contact for payment issues ?

For any payment-related inquiries, you can reach out to our customer support team. We're here to assist you with any questions or concerns you may have about your purchase or payment process.

What personal information does Gosetu collect during the payment process ?

When you purchase from Gosetu, we collect essential personal information such as your name, address, and email address. This information helps us complete your order and stay in touch regarding your purchase.

How does Gosetu use my IP address ?

When you browse our store, we automatically receive your computer's IP address to help us understand your browser and operating system. This allows us to enhance your shopping experience and ensure site security.

Order Returns
Does Gosetu accept product returns ?

No, we do not accept product returns. However, if your order arrives damaged due to shipping, we will work with the shipping company to resolve the issue and may provide a refund or replacement as necessary.

What should I do if my order arrives damaged ?

If your order arrives damaged, please contact us within 48 hours of delivery. Be sure to include photos of the damaged item(s) along with your order details. This information will help us assess the issue and take appropriate action.

How soon should I report a damaged item ?

You should report any damaged item within 48 hours of delivery to ensure timely assistance. After this period, it may be challenging to process claims with the shipping carrier.

Will I receive a refund or a replacement for a damaged item ?

Depending on the shipping carrier's assessment, we may issue either a refund or a replacement for the damaged item. We will work closely with the shipping carrier to resolve the matter as quickly as possible.

Do I need to return the damaged item to receive a refund or replacement ?

In most cases, you do not need to return the damaged item. However, please contact our customer service team for guidance based on the specific situation.

What if I change my mind after receiving my order ?

As we do not accept product returns, we cannot process refunds or exchanges for reasons other than damage caused during shipping. We encourage careful selection before finalizing your purchase.

Have a question

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

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